The second-hand marketplace Shoppers Express Displeasure Over Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show an altered size classification than originally posted because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she explained.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the platform withdrew an update regarding delivery choices due to shopper criticism.
